Everything you need to know

Your natal chart is based on the exact date, time, and place of your birth. Even small differences — like being off by 15 minutes — can shift key placements. For the most accurate reading, make sure your birth info is as precise as possible.

Yes — we’ll generate a simplified chart based on the information you do have. But for advanced tools and relationship analysis, we recommend finding your accurate birth time.

Yes — you can always edit your birth time, date, or place in Profile Settings. Your readings and matches will update automatically.

AstroBook uses a professional astrologer-grade chart system. Minor differences may be due to house systems or time zone adjustments. We focus on the most emotionally and spiritually insightful aspects.

They’re based on your zodiac sign, current astrological transits, and your personal info (birthdate, relationship status, and focus area).

They’re real astrologers, tarot readers, and empaths — handpicked and quality-checked. Each expert is vetted and regularly receives feedback.

You can explore astrologers in the “Advisors” tab — just tap on profiles, check their bios, and see what areas they specialize in: love, career, spiritual growth, and more.

But here's a tip: before choosing manually, check your expert matches in tools like Horoscope or Cosmic Q&A. We suggest the most aligned advisors based on your questions, personal energy, and values. It’s like the stars are matching you for a reason — trust the flow.

Yes. Only 1 in every 150 astrologers who apply is accepted to AstroBook. Each is thoroughly vetted for accuracy, clarity, and empathy. We work only with professionals who meet our high standards and know how to translate cosmic patterns into real-life support.

A horoscope is a general forecast for your zodiac sign. A chat session is personal — the expert analyzes your unique situation and responds live about love, worries, or big decisions.

You can book a session in two ways: either through the Advisors menu or directly in chat with your expert. In chat, tap Book Now, choose the session length, and confirm. Want a different time? Tap Another Time to open the Custom booking screen with more options.

Need help? You can always contact support in your app settings.

Yes — as long as the session hasn't started. Just go to the All Sessions tab (calendar icon), swipe left on the session, tap the bin icon to cancel and confirm the cancellation.

We rarely hear this, but if your experience didn’t meet your expectations, reach out to our support team — you can find the Customer Support option right in your Settings. We’ll do everything we can to make it right — because insight should never feel disappointing.

All payments are securely processed through the Google Play Store or Apple App Store. If your card or method is supported by those platforms and has sufficient funds, you're good to go.

Check your phone’s notification settings and make sure permissions are enabled for the app.